Refund policy

Thank you for shopping with Rider Tack. We hope you’re happy with your purchase. If not, please review our return policy below.

1. Return Eligibility

Returns must be initiated within 14 days of delivery. Items must be unused, in original packaging, and include all original tags. Certain items such as custom, used, or clearance merchandise are not eligible for return.

2. Refund Method

Refunds are issued in the form of store credit only. No cash or card refunds are provided.

3. Return Process

To initiate a return:

• Email returns@ridertack.com within 1-2 business days of receiving your order

• Include your order number and reason for return

• We will provide a Return Authorization Number and return address
  
  

4. Shipping Costs

Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

5. Restocking Fee

A 30% restocking fee applies to all returned items.

6. Refund Processing

Once your return is received and inspected, store credit will be issued within 5–7 business days.